Pay in a cheque
Use the mobile app
You can now pay in a cheque anytime, any place using your compatible phone.
Cheques that are paid in before 10pm on a working day using the app will be available by 11:59pm the next working day, providing it's not been returned unpaid.
Free upto 10 instances of Cheque returns on Deposited Cheques; thereafter, Deposited – Rs. 50 per cheque, Issues Rs.250 per cheque Current Account - 1 Lakh 12 Lakh. HSBC, First Direct, M&S Bank and John Lewis Finance borrowers who have fallen behind on repayments between 2010 and 2019 may get up to £100 in compensation after receiving a substandard level of service – and it's not a scam, despite some confusion caused by letters arriving out of the blue. Cheque deposit: Yes - with personalised paying in slip and a deposit envelope from a PO branch More Information. For more information on banking with First Direct, please call 03456 100 100. Opening times are 24/7 365 days of the year.
You will still be able to pay in a total of £750 in cheques per day with an individual limit of £500 per cheque.
Pay Cheque Meaning
All you need to do to pay in a cheque on your app is to long press on the account you’d like to pay your cheque into and select ‘Pay in a cheque’. If you don’t have the ‘long press’ feature on your phone, select the account you want the cheque to be paid into.
On an iOS phone, you will then need to tap the three dots on the top right of the screen and then select ‘Pay in a cheque’.
If you have an Android phone, you will need to tap the plus sign which can be found on the bottom right of the screen and then select ‘Pay in a cheque’.”
Once you have done this then enter the amount that is on the cheque, scan the front and back of it and submit this to us. It’s easy as that and you don’t need to post them in anymore or go to a branch or the post office.
Paying in a cheque is quick and simple to do in the app but if you want a look at how you can do it check out our video. If you have any questions about paying in a cheque in the app, see our FAQs for more information.
First Direct Paying In Cheques
Post them into us
To pay in cheques by post all you need to do is request a paying in envelope in Online Banking by selecting:
Manage Accounts>cheques>How do I pay cheques into my account>Order Paying in envelopes
Cheque Payment Procedure
Or you can use your own envelope and send the cheque to us at:
first direct, PO Box 1538, Northampton, NN1 9HY.
And if you don’t have a paying in slip, just send the cheque along with a covering letter including your name, sort code, account number and when you’d like the cheque to credit. Leave the rest to us.
In a branch
We don't have branches - but our friends over at HSBC do. And lots of them. So if you need to pay in cheques, you can drop into your local branch.
At the Post Office®
You can pay in cheques, using a pre-printed first direct credit slip, from your paying-in book. You'll also require a HSBC Post Office® cheque deposit envelope - which you'll find on the Post Office® counter. Do not put cash in the deposit envelopes.
Cheques paid into the Post Office® may take a day longer to reach your account than cheques paid in at HSBC branches - and this is assuming you do it before the Post Office® branch cut-off time. They'll be able to tell you when this is.
Pay Cheque Or Check
To find your nearest office or check opening times:
Popular questions
A Secure Key is an extra layer of security that helps look after you and your money by generating a unique, single use security code every time you log on or authorise a payment. There are two types of Secure Key - a Digital version that works as part of the Mobile Banking App - perfect if you have a smartphone or tablet. Or, you can use a Physical version that is a little key ring that looks like a mini calculator.
We recommend setting up a Digital Secure Key. It’s built into the first direct Banking App, and if you have the right type of smartphone you can use your fingerprint or face recognition to seamlessly log on or authorise payments.
If you think you've been the victim of any scam, feel you've been tricked into giving your security details or notice anything suspicious on your account, please call us as soon as possible.
Call (lines are open 24/7, 365 days a year)
Text phone: 03 456 100 147
Calling from abroad: +44 113 234 5678
Text relay: +44 151 494 1260
Statements for your account can be found:
- in Online Banking - select ‘Statements’ at the top of your account transaction list. You will find your latest statement plus an archive of historic statements here along with other items such as Annual Summaries where relevant
- our App - select the relevant account from the ‘Balances’ screen, pull down bar at the top of the transaction list page (under your account balance) and select ‘Statements’. We will show you your last three statements and you can also access a list of historical statements.
Once your statement is on screen, the download icon will give you the option to send it to an email account or print it (if your device is connected to a compatible printer).